This Privacy Policy (“Policy”) outlines how Yes2HealthyLife collects, uses, and discloses the Personal Data (as defined below) of individual customers in connection with the goods and/or services we offer.
1. What Information Do We Collect?
1.1. We collect information from you when you register on our site, place an order, or subscribe to our newsletter.
1.2. When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, or phone number. You may also visit our site anonymously.
2. What Do We Use Your Information For?
2.1. The information we collect may be used in the following ways:
2.1.1. To personalize your experience (helps us respond to your individual needs).
2.1.2. To improve our website (based on the information and feedback we receive from you).
2.1.3. To improve customer service (helps us respond more effectively to your service requests).
2.1.4. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or shared with any other company without your consent, except as necessary to deliver the product or service requested.
2.1.5. To send periodic emails. The email address you provide for order processing will only be used to send you information and updates related to your order.
3. How Do We Protect Your Information?
3.1. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your data.
3.2. We use a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database, accessible only to those authorized with special access rights who are required to keep the information confidential.
3.3. After a transaction, your private information (credit card numbers, identification numbers, financials, etc.) will not be stored on our servers.
4. Do We Use Cookies?
4.1. Yes. Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your browser (if you allow). They enable the website or service provider to recognize your browser and remember certain information.
4.2. We use cookies to:
– Remember and process items in your shopping cart.
– Understand and save your preferences for future visits.
4.3. You can choose to be notified each time a cookie is being sent, or to turn off all cookies via your browser settings. If you disable cookies, some features may not function properly. However, you can still place orders via telephone or by contacting customer service.
5. Do We Disclose Any Information to Outside Parties?
5.1. We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who help operate our website, conduct our business, or provide services to you, as long as they agree to keep your information confidential.
5.2. We may release your information when necessary to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
5.3. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes (e.g., for delivery of goods).
6. Personal Data Protection Act (Singapore)
6.1. By using this site, you agree to allow us to collect and use your information appropriately and in compliance with the Personal Data Protection Act of Singapore.
7. Online Privacy Policy Only
7.1. This online Privacy Policy applies only to information collected through our website and not to information collected offline.
8. Terms and Conditions
8.1. Please refer to our Terms and Conditions for details on the use, disclaimers, and limitations of liability related to the use of our website.
9. Your Consent
9.1. By using our site, you consent to our website’s Privacy Policy.
10. Changes to Our Privacy Policy
10.1. Any changes to our Privacy Policy will be posted on this page. The policy modification date will also be updated accordingly.
11. Contacting Us
11.1. If you have any questions regarding this Privacy Policy, you may contact us via our contact form.